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Field Force Monitoring

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Field Force Monitoring

Our monitoring system was designed and created with the aim to help control, monitor, and improve efficiency in field-based operations. Our field force monitoring system is the best and most suitable solution for problems such as lack of visibility of the field staff, lack of proper control over their activities, lack of authentic reports, the trouble managing attendance records, and tracking service level agreements (SLAs and TATs) effectively.

Hosted on a secured cloud network system and only accessible through a secured login protocol, it eases data collection and management and protects the confidentiality of data.

Get alerts and updates of the daily activities and tasks of field engineers’ work through a mobile application with cache reporting, captured along with latitude and longitude coordinates for exact location details.

All reports reflect on the server almost immediately, therefore, giving visibility to the management on a real-time basis. It also limits the risk of theft because the camera feature opens from within the app and thus, ruling out any kind of manipulation by anyone. The managers or department heads of the company can easily log in from anywhere, anytime to keep track of the progress being made on the ground.

 

Advantages

Improved productivity & efficiency amongst field workers and office teams
Higher and more visible transparency & accountability on a much higher level
Improves the speed of flow of information from employees in the field to their respective reporting heads or managers
Ensures quick traceability of employees in the field
Makes an organization agile & responsive to the needs of its customers impacting big-time, the bottom line of the organization
Brings in the much-needed accountability amongst the field team and competition for better performance